A security-questionnaire question, answered without certification
Are you GDPR-ready? How do you handle data-subject requests?
The honest answer pattern
Describe the operational path for export and deletion requests — for a small vendor, handled on request via a monitored support address is a legitimate mechanism. Identify your role as processor or controller for the data in question. Avoid the bare phrase that you comply; describe what you actually do when a request arrives.
What a credible answer looks like
A credible answer is specific and current-tense only where it's true: it names your actual provider and systems, states what is in place today, and moves anything that isn't into a clearly labelled roadmap item instead of an aspirational “yes”. Reviewers read dozens of these a quarter — vague assurances are what get a vendor flagged, not missing certifications.
You can see this pattern applied end-to-end in the full sample security pack — a real trust page, three policies, and an answer bank generated by the same pipeline a paying customer uses, shown without any email gate.
The facts your answer needs (from the Trustpack intake):
- Do you support GDPR data-subject requests?
- How can customers get their data deleted?
- Can customers export their data?
Answer the whole questionnaire, not one row
Trustpack turns your own attested answers into three security policies, a copy-paste answer bank covering the canonical questionnaire topics, and a live public trust page. Every document is vendor-attested and says so plainly — it never claims certification. Flat $49, one time.